Carriere Switch

Deze vacature is ouder dan 40 dagen...

0

sollicitanten

Reddingsgeld om snel wat extra geld te bekomen in tijden van nood. Lenen t/m Euro 300,- met een looptijd van 10 tot 28 dagen.

CNH is currently seeking a highly motivated Technical Support Engineer to provide technical support to Precision Farming customers within the customer support center as well as going out into the field when needed to assist with hands-on troubleshooting. This position is responsible for providing onsite support to customers in order to assists with unit activations, deliver customer training on Precision Farming equipment and software and assists as needed with new product testing and evaluation. This position is the 1st step in becoming the technical "expert" for current and newly launched Precision Farming products. Great opportunity for a recent Engineering graduate looking to grow their career within CNH.

 Using personal knowledge, experience and available reference material to answer technical questions from customers and dealers on precision farming equipment and software.
 Initiate individual customer cases by gathering and entering the pertinent customer data to be able to troubleshoot the issues.
 Evaluate the need for escalating each customer case, or personally manage the case to resolution.
 Contact various internal departments and external resources to clarify information, seek guidance and gather information to resolve customer inquiries